Refund Policy

Refund Policy for Donations!

Thank you for your generous support of The Juan Michael Soriano Foundation. Your donations help us advance our mission and make a real difference in the lives of those we serve. Please note that by making a donation, you acknowledge and agree to the following refund policy:

Non-Refundable Donations

Please note that donations to the Foundation are generally non-refundable. Once a donation is made, the funds are immediately directed to support our mission. However, in the event of a processing error or other exceptional circumstances, we are happy to review refund requests on a case-by-case basis. If you believe there has been an error or if you have any concerns about your donation, please reach out to us. We are here to help and will make every effort to resolve any issues promptly.

Refund Requests

If you believe that a donation was made in error or that there has been a mistake, please contact us within [3] days of the donation date. We will review your request and, if appropriate, process a refund in accordance with our policy. Refunds can take anywhere from [5-10] business days depending on your financial institution.

To request a refund, please contact us at our contact information listed below.

We may require additional information to verify the donation and process the refund, such as transaction details or proof of the charge.